Contact the MobileLand Team
|MOBILELAND HEADQUARTERS||MAIN MOBILELAND STORAGE|
|(STRATIO NAI Ltd.)||(STRATIO NAI Ltd.)|
|Studena Str. #15090/12||Nadrazna Str. #1958|
|821 04 Bratislava, SK / European Union||900 28 Ivanka pri Dunaji, SK / European Union|
|Business Identification Number (ICO): 44 600 160||Opening Hours (Personal Pickup): Monday - Friday, 12:00 - 16:30|
|General Enquiries: (421) 2 2073 8339||Ask a General Question: (421) 2 2073 8339|
|Sales, B2B, Wholesale: (421) 903 479 749||Help Desk / Beratungsstelle: (421) 903 479 749|
|For customer service contact email@example.com||For local purchases visit MobileLand.sk|
|For technical support contact firstname.lastname@example.org||Personal pickup in Bratislava Click for More Information|
SERVICE POLICIES / FREQUENTLY ASKED QUESTIONS
At STRATIO NAI Ltd., we have formulated smart service policies in order to make your online shopping experience with MobileLand™ as smooth and trouble-free as possible. We have gathered customer notes, inquiries, and recommendations resulting from their use of our merchant services, and we have designed operational procedures and practices allowing for both the effective and the amazing MobileLand™ customer experience. The Frequently Asked Questions stated below summarize answers to the inquiries we are most commonly getting from our existing or prospective customers. We present these questions and answers to you in written form to ensure that by reading them you get the guidelines for how you can benefit the most from using our services, and shopping for our products.
WHAT TYPE OF STORE IS MOBILELAND? DO YOU REALLY DELIVER QUALITY PRODUCTS?
MobileLand™ is a premier European wholesaler aiming to be the world's finest online shopping platform specializing in premium-quality mobile accessories, offering valued brands and products in the following carefully selected product areas: Mobile Cases and Covers, Tablet Cases and Covers, Mobile Battery Packs, Mobile and Tablet Chargers, Mobile Holders, Selfie Sticks, Cables and Other Accessories for Mobiles and Tablets. We are continuously expanding our brand and product offerings to better serve our customers. Our mission at MobileLand is to provide exceptional service to our customers by offering well-chosen selection of unique, attractive products and brands, hard-to-find or unable to be purchased anywhere else, at great prices, with the most knowledgeable and outcoming staff. Offering mobile and tablet cases and covers is where our business started, but today MobileLand is so much more. Our growing selection of mobile accessories and other personal goods is aiming to match the big retailers. Our customers are as diverse as our product offerings. MobileLand serves individuals as well as organizations and businesses all over the world. Whether you are a casual mobile or tablet user, a tech enthusiast, a mobile geek, a luxury lover, a brand enthusiast, or a professional, our knowledgeable staff and product experts are here to assist you with your purchase. We are dedicated to providing you with the highest quality of customer service. Please let us know how we can help.
ARE THERE ANY LIMITATIONS TO USING THIS WEBSITE?
MobileLand™ allows you to download only one copy of the content on or from the MobileLand.eu Electronic Store Web Site (MobileLand.eu web site) solely for your personal or business use. If you use the MobileLand.eu web site as a business entity, you are only authorized to download one and only one copy of all the website pages and elements, and use them on an “one access-one user” basis. Any other colleague/partner/employee/employer/member of your business organization must use the MobileLand.eu web site independently. Use of the web site for any of the following purposes is not permitted: A. Posting any incomplete, false or inaccurate personal and/or corporate information is not permitted. Submitting any name, address, email address and web site other than your own and/or the company you represent is strictly prohibited; B. Revising, deleting or in any way altering information posted on the web site; C. Using any device, software, routine or any other mechanism to interfere with the proper working of the site or activity being conducted on the site; D. Performing any action that will subject the web site’s infrastructure to an unreasonably large load of data; E. Using or attempting to use any engine, software, tool, agent or other device or mechanism (including but not limited to browsers, spiders, robots, avatars or intelligent agents) to navigate or search the web site via other than the common web browsers such as Google Chrome, Mozilla Firefox, Apple Safari, Opera, and Microsoft Explorer; F. Altering, deciphering or disassembling any component of the web site; G. Making any unauthorized copy, duplication or reproduction of the web site or the content; H. Framing or linking to the web site or any of the web site content from any third party. Would you notice any of these misuses of the MobileLand.eu web site, or have evidence somebody is using the MobileLand.eu web site improperly exploiting any of the prohibited methods above, or similar, please contact us immediately.
WHAT IS YOUR TRADEMARK AND COPYRIGHT POLICY?
MobileLand™ is a trademark used in commerce in connection with wholesale and retail of mobile devices and their accessories, and as such is protected by valid legislation on intellectual property rights in the following member states of the European Union where we actively operate: United Kingdom, Germany, Austria, Spain, Italy, Netherlands, Czech Republic, Slovakia; and in Switzerland. We may also operate, and thus use the MobileLand™ trademark, in other E.U. member states or other countries, without limitation (we specifically do not operate in Serbia, Montenegro, Bosnia and Herzegovina; and Israel). The MobileLand™ name and logos are trademarks and service marks of STRATIO NAI Ltd. (collectively the “MobileLand Trademarks”). Other MobileLand, product, and service names and logos used and displayed the MobileLand.eu website may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to MobileLand™. Nothing in these Service Policies or on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of MobileLand Trademarks displayed on the website, without our prior written permission in each instance. All goodwill generated from the use of MobileLand Trademarks will inure to our exclusive benefit. The contents of the MobileLand.eu web site, which include but are not limited to, text, graphics, images, logos, animations, HTML codes, JAVA scripts, and other web site content (hereafter referred to collectively as “web site content”) are protected by the E.U. and international copyright, trademark and other laws, and are solely the property of STRATIO NAI Ltd. Unauthorized use of the MobileLand™ brand ot the MobileLand.eu web site may violate copyright, trademark or other laws, and will be followed by legal action against the infringing party to the maximum extend available by law. Any copy of the web site that you have remains bound by said laws. You may not alter, modify or change in any way the MobileLand.eu web site content, nor may you distribute, publicly display, reproduce, sell or use the web site content in any public or commercial way. The use of web site content in any way on any web site other than the MobileLand.eu web site or in a networked computer environment is strictly prohibited. The HTML code used to create the web site content is the exclusive property of the company and is subject to the same terms and conditions as the web site content. You shall not copy, adapt, decipher, decompile, disassemble or reverse engineer any of the software comprising the web site content or the pages making up any the MobileLand.eu web site. It is also protected by STRATIO NAI Ltd. copyright. Would you notice any infringement of the STRATIO NAI Ltd. copyright, or have evidence somebody is using the MobileLand.eu web site or the MobileLand™ brand improperly, please contact us.
DO YOU HAVE A CUSTOMER CARE POLICY?
MobileLand™ is committed to excellence in serving all customers regardless of their race, age, skin color, ethnicity, or religion. All MobileLand employees are trained to be treating our valued customers with the utmost respect and care at all times and on an ongoing basis. MobileLand recognizes the importance of the principles of independence, dignity, integration and equal opportunity and is committed to complying with the mandatory customer service standard addressed in the corresponding Directives of the European Parliament.
IS MY ONLINE PAYMENT SAFE WITH MOBILELAND?
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